Privacy Rights

The European Union has set a new standard for personal data laws with General Data Protection Regulation. We at iStore.gr are aware of the importance of personal data protection and respect our users’ privacy. We handle all information provided to us with upmost care and we guarantee security and confidentiality while processing our customers personal information.

We have introduced all necessary procedures and technical requirements to become a GDPR compliant company.

We collect, use and process our customers data. Our customers provide their data directly to us. We collect certain personal data to operate effectively and provide the best experience with our services. We will never share your data with any partner or affiliate.

We use technical and other appropriate measures in order to protect your personal data. We also use various measures to prevent unauthorized access or destruction of data, their alteration or loss and unauthorized processing.

We assure you the right to:
• access your personal data;
• request correction, deletion or processing restrictions of your personal data;
• object to the processing of your personal data;
• personal data portability.

Your personal data is kept in accordance with the purpose for which they are collected and stored as long you use our services or until we receive your written cancellation.

We are compliant with the General Data Protection Regulation and do not collect any information from any person under the age of 18. Our website, products and services are aimed exclusively at people of 18 years and older. If you are under 18 years old do not use or provide any information, do not register or make any purchases from this website. Do not provide us with any information about yourself, including your name, address, phone number or email address. If we discover that we have received personal data from anyone under the age of 18 all that information will be deleted immediately unless we have valid, written consent from the child’s legal guardian.

The COMPANY has created this site for the sole purpose of serving their clients. The www.istore.gr website is simple and friendly to use and designed to meet the specific needs of each user.

For your convenience, it is important that you, our customer, understand that you must provide specific information concerning the processing of your order, which are preserved by us.

This Privacy Statement and attached Terms and Conditions of this site describe the method of collecting data from the website www.istore.gr, the use of this data by us and the terms and conditions of use of this website.

This Privacy Statement relates solely to personal data that you provide us during your order on this website.

The information provided voluntarily by the users of this website, used by istore, so that users have direct and effective communication with the store to answers given to specific questions posed and order placed.

The information gathered by the istore via the website are designed to measure the number of visitors, to determine customer requirements for more products and to facilitate interactions with the company.

The istore will not distribute to any other organization or partner who is not connected to the istore, e-mail addresses, or any other information concerning users and customers.

The istore website has been designed so that users can visit without having to reveal their identity unless they wish.

We asked visitors to our website to provide us with personal data only if they want to order product (s) to register on our website and / or send email to istore.

The istore collects four types of information about users:
(1) information the user gives us when registering as a customer,
(2) information the user gives us to execute the order of the istore,
(3) data the user gives us during competitions held from time to time,
(4) information the user gives us when connected via another platform (ios apps, android, Facebook, Google).

Upon completion of any order form on our website, you will be asked for: your name, address, zip code in your area, your address, your telephone number, credit card details, the payment method of the order.

Additionally you can request more specific information, such as dispatch – delivery of an order, billing information or details about the offer you have requested.

The istore uses the information you provide during the electronic dispatch of the form in order to contact you about
(i) the delivery of order at your place,
(ii) to confirm and identify the client in any necessary case,
(iii) new or alternative products offered by istore,
(iv) special offers istore,
(v) receipt of gifts after the competition draw.

You can choose whether or not to receive such communications from istore sending your request via e-mail to e-mail

Each order requires the collection of personal data, for delivery or booking an order. Also using a credit card, for charges may require identification documents legal biodata first and only time guaranteed in every case.

Any documentary evidence and document which certifies and declares the customer’s identity will remain strictly confidential and is only available to the relevant responsible department of istore.

The presentation by you of your personal data, means you consent that the data be used by istore employees for the reasons mentioned above.

The istore requires site employees and maintainers to provide client users the level of security referred to in this Privacy Statement.

In any other case the istore can not share with others your personal information without your prior consent, unless required to do so by legal means.

Please note that under certain circumstances permitted or required by law or based on a court decision, the collection, use and disclosure of your personal data that is collected online without your behalf prior consent (for example in If the judgment).

The istore has the ability to use cookies as part of its facilities and its services through the website.

Cookies are small files (text files), which are sent and stored on the user’s computer, allowing sites like www.istore.gr to operate smoothly and without bugs collecting user options for frequent users, facilitating their access to the site, and to collecting data to improve the content of the website.

Cookies do not cause damage to computer users and the files kept on them. We use cookies to provide you with information and the processing your orders while at each exit from the site are automatically deleted.

Users should be aware that cookies are absolutely necessary for smooth and proper function of the www.istore.gr website.

The iStore allows users to correct, change, add or delete data and information presented in iStore.

If you choose to delete information, the iStore will act to remove this information from the files directly.

For the protection and safety of the user iStore will try to ensure that the person who made the changes is actually the same person as the user.

To access, change or delete your personal data to report problems with the operation of the website or to make any query contact iStore through www.istore.gr or via e-mail to the email address contact@istore.gr. Change or correction of your personal data may also be made through the iStore registration page.

Please note that we will do everything possible to protect your personal data, but protecting your password to our website depends on you.

The istore committed with regard to ensuring the security and integrity of data collected about users of its website.

The istore has adopted procedures that protect the personal data that users provide the website or provide by any other means (eg. Telephone).

These procedures protect the user’s data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction.

They also help to certify that the information is accurate and used properly.

Your connection to this is as safe as it can be because the istore uses the highest security technology available.

All card payments are processed through Alpha Bank’s Alpha e-Commerce electronic payment platform and uses TLS 1.2 encryption with Secure Sockets Layer (SSL) encryption protocol. Encryption is a way to encode the information until it reaches its intended recipient, which will be able to decode it using the appropriate key.

The istore is constantly expanding, updating and improving its website along with inroducing new products and services.

Where required these may renew and/or change parts of this policy.

We recommend you read this procedure at regular intervals in order to be aware of any changes to the content of this privacy policy.

This policy may be modified from time to time without prior notice to users.

Using this website means you accept and consent to this Privacy Statement as well as the Terms and Conditions of use of the website, which are announced through this.